Handling Difficult Conversations in the Workplace

It’s everyone’s least favorite part of the job, but having difficult conversations with your employees is central to any leadership role. Managers and supervisors often have to communicate bad news, share constructive criticism, or mediate interpersonal conflicts at work. These conversations require strong interpersonal skills and careful handling, because their outcomes can greatly impact employee morale and overall workplace culture.

This course will teach you to better handle awkward and difficult discussions with employees, from delivering negative feedback to managing conflict to sharing unwelcome news. By the end of the course, you’ll have the skills to coach and support employees, cultivating a respectful work environment while boosting staff retention and productivity.

Step into tough conversations with confidence. Enroll today.

Special Notice
Participants will have 90 days to complete this self-paced online course.

Refunds/cancellations are subject to the cancellation policy of the third-party content provider. Requests can be submitted via MindEdge’s contact support form here or by email: support@mindedge.com